Updated: Feb 16
Company Overview: GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world – think international medical symposiums, industry leading exhibitions for technology, manufacturing that help communities meet, educate and move their mission forward.
From initial strategy to show-stopping audio visual, accommodations to award winning creative – and every detail in between – we create shows that propel commerce, education and community! Our mission is to deliver extraordinary exhibition experiences through simple, user-friendly services and best-in-class execution.
Coordinate and develop all operational aspects of all Show-Site operations, which are inclusive of Freight, Logistics and Decorating. Delivery of the highest level of customer service in the most efficient manner possible.
Reports directly to the Senior Operations Manager.
Coordinate and develop all operational aspects of Show-Site operations
Understands and works in lateral work streams Lead Accounts (Level Owner, Hall Owner, Event Owner)
Fulfill roll in Show Planning process as required on assigned shows
Manages to provided Key Performance Indicator’s Adhere to all Business Standard Operating Procedures
Exhibit a basic understanding of all lines of business required for production of event or show.
Develop fully integrated implementation plans for assigned show portfolio to ensure planned labor and show margins are met or exceeded Manage people and assets for all assigned show, or assigned area on show to ensure direct costs are at or below plan
Ensure proper billing practices and proper documentation of materials, labor, and rental equipment is performed to ensure accurate invoicing for the purposes of capturing all revenue In conjunction with Senior Operations Manager
Review all labor calls and staffing plans on assigned shows to ensure they are fact based and in alignment with the Implementation Plan, the show budget, and service requirement
Manage the labor and productivity tracking and reporting process.
Assist in show labor analysis.
Ensure complete and accurate documentation of grievances and disciplinary actions Manage the compliance requirements for OSHA, DOT and Safety Requirements, and manage teams to perform in accordance with all regulatory requirements
Understand Management Rights and Manage to the agreed upon Collective Bargaining Agreement
Performs other duties as assigned and deemed necessary of the position
College Degree preferred
Required three (3) to seven (7) years in an operational environment, experience which was inclusive of management/supervisory functions. (hire, fire, discipline, coach, train and develop talent)
Experience reading floor plans, and construction drawings and use of CAD and Adobe experience preferred Strong organizational and communication skills
Prefer LEAN Six Sigma project experience or other form of continuous improvement experience for operational processes
Must demonstrate ability to interface with individuals in a supervisory capacity as well as have the ability to comfortably interface with customers and senior level managers Must demonstrate proficiency in basic financial and computer skills
25% travel required Tradeshow or event experience
Freight specific experience
Work Environment Requires:
Ability to adapt to multiple settings and shifting responsibilities
Must be able to work under pressure
Opportunity to work nights, weekends and at showsite
Position may require long hours during several months of the year.
Typically performs work on the event floor, in noisy and crowded areas
Frequently encounters uncomfortable temperatures, dust and/or other conditions
Requires working both alone and with others in a team atmosphere
Requires working with union and non-union employees
Benefits: Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees.
Here are some of the highlights:
Competitive salaries 401K with company match Healthcare/vision/dental insurance
Career development program
Employee assistance program
Community involvement opportunities
And much more……
Qualified Candidates Apply Here ; https://external-ges.icims.com/jobs/20422/operations